Episode 16: Say What You Mean: Communication Skills Every Massage Therapist Needs

Episode 16 - Say What You Mean: Communication Skills Every Massage Therapist Needs | The Wise Practitioner

Your hands may be why clients book, but is the way you listen, text and answer at 9:47 p.m. why they come back?

Is listening part of communication? Should you text clients, get a business phone, or answer at 10 p.m.? Jessica Ferrer, LMT, explores communication in massage therapy: listening, body language, trust, managing expectations, email and texting etiquette, response times, and where to build these skills. A neutral, often funny look at how clients experience care in and out of the session room.