Episode 17: Informed Consent in Massage & Manual Therapy: Why Booking Isn't a Yes
Episode 17 - Informed Consent in Massage & Manual Therapy: Why Booking Isn't a Yes | The Wise Practitioner
If a client booked the session, signed the form, and lay down on the table, did they really say yes?
Booking an appointment isn't consent, and a yes can change mid-session. Jessica Ferrer, LMT explores informed consent in massage and manual therapy: what dentists, surgeons and tattoo artists do well, signed vs. verbal consent, updating intake forms, clients with injury claims, and whether the US should adopt Ontario's sensitive-area consent rules. Balanced, practical, a little funny.
Episode 16: Say What You Mean: Communication Skills Every Massage Therapist Needs
Episode 16 - Say What You Mean: Communication Skills Every Massage Therapist Needs | The Wise Practitioner
Your hands may be why clients book, but is the way you listen, text and answer at 9:47 p.m. why they come back?
Is listening part of communication? Should you text clients, get a business phone, or answer at 10 p.m.? Jessica Ferrer, LMT, explores communication in massage therapy: listening, body language, trust, managing expectations, email and texting etiquette, response times, and where to build these skills. A neutral, often funny look at how clients experience care in and out of the session room.